3999v Terms and Conditions

1 Introduction and Definitions

3999v is an online betting and casino platform operated for players in Bangladesh. In this document, "platform" refers to the website https://3999v.cam and all services connected to it. "User", "you", or "member" refers to any person registered on the platform. "We", "company", or "3999v" refers to the organization that operates this platform.

1.1 Key Definitions

• Account: A personal gaming account created by registering on the platform.
• Balance: The total amount of money deposited in the account.
• Bonus Funds: Extra money granted as part of a promotion or offer.
• Wager: Money placed to participate in a game or sports bet.
• Wagering Requirement: The total amount that must be wagered to make bonus funds withdrawable.
• Taka (৳): Bangladeshi Taka — the only accepted currency on the platform.

These terms and conditions have been drawn up in accordance with the laws and established practices of Bangladesh, and all related disputes will be settled within the same framework.

2 Eligibility and Account Registration

2.1 Age and Eligibility Requirements

To participate on the 3999v platform, a user must meet the following eligibility criteria:

• Must be at least 21 years of age (this platform is for users aged 21 and above only).
• Must have a valid and active mobile number.
• Must have a valid payment account (bKash, Nagad, or Rocket) registered in their own name.
• Each individual may operate only one account.
• All information provided must be truthful, accurate, and up to date.

2.2 Registration Process

The name, date of birth, and mobile number provided at registration must match valid identification details. The platform may request identity verification at any time. Failure to verify may result in the account being temporarily or permanently suspended.

2.3 Account Verification

In the interest of security and fraud prevention, 3999v may require additional identity verification at any time. Verification of the payment method may be mandatory before a withdrawal is processed. Failure to provide the required documents may delay withdrawals.

3 Account Security

The security of your 3999v account is entirely your responsibility. Do not share your password with anyone, and log out of your account after each session.

3.1 User Responsibilities

• Use a strong and unique password.
• Never share your login details with any third party.
• Report any suspicious activity to support immediately.
• Avoid logging in on public or shared devices.
• Keep your account information up to date.

3.2 Unauthorized Use

If you suspect unauthorized access to or activity on your account, contact [email protected] immediately or notify the support team via 24/7 live chat. 3999v will not be liable for any loss resulting from unauthorized activity.

4 Deposits and Withdrawals

4.1 Deposit Rules

3999v currently accepts the following payment methods:

4.2 Deposit Terms

• Deposited funds must come from the user's own payment account.
• Deposits made through third parties are not accepted.
• Suspicious transactions may be held for verification.
• Use of currency exchange apps or services is prohibited.

4.3 Withdrawal Terms

• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be completed before bonus funds can be withdrawn.
• Withdrawals may be delayed if account verification is not complete.
• Multiple withdrawal requests cannot be kept pending at the same time.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳15,000. For example, depositing ৳5,000 will earn an additional ৳5,000 bonus — making the total balance ৳10,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15 times (15x) — applied to both the deposit and the bonus combined. That means for a ৳5,000 deposit and ৳5,000 bonus, a total of ৳150,000 must be wagered before the bonus becomes withdrawable.

5.3 General Bonus Terms

• A user may claim any single bonus offer only once.
• The maximum wager allowed from bonus funds will be stated in each offer's details.
• Multiple bonuses cannot be activated at the same time unless specifically permitted.
• Bonus funds cannot be transferred directly to another account.
• 3999v reserves the right to change, suspend, or cancel any promotion.
• Bonuses may be voided if abuse or irregular betting patterns are detected.

5.4 VIP Program and Cashback

The 3999v VIP program has three tiers:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.7%.
• Gold: Weekly cashback of up to 1.0%.

Progression through each tier depends on your regular gaming activity. VIP benefits are subject to change under the relevant terms and conditions.

6 Gaming Rules

6.1 Fair Play Policy

All games on 3999v are operated using fair and transparent technology. We are committed to ensuring fair play. No game outcome is predetermined, and Random Number Generator (RNG) technology is used.

6.2 Conditions for Bet Cancellation

A bet may be considered cancelled or void in the following circumstances:

• A game is left incomplete due to a technical error or system failure.
• A bet was placed based on incorrect information or data.
• An obvious error in odds or pricing was taken advantage of.
• Multiple accounts or coordinated betting patterns are detected.

6.3 Technical Issues

3999v will not be liable for any loss caused by internet disconnection or device failure. In the event of a genuine technical error, contact the support team and keep screenshots as evidence.

7 Prohibited Activities

The following activities are strictly prohibited and may result in the immediate closure of the account:

7.1 Fraud and Deception

• Registering using a false identity or age.
• Making transactions using another person's payment account.
• Depositing stolen or unauthorized funds.
• Attempting to influence game outcomes using software or bots.
• Organized bonus abuse or bonus arbitrage.

7.2 Misconduct

• Abusive behavior toward the support team via live chat or email.
• Collecting or interfering with another user's information.
• Attempting to find or exploit security vulnerabilities in the platform.
• Selling or transferring an account.

8 Limitation of Liability

8.1 Service Interruptions

3999v does not guarantee uninterrupted service. The service may be temporarily unavailable due to maintenance, technical upgrades, or unforeseen circumstances. The company will not be liable for any loss incurred during such periods.

8.2 Gaming Losses

The user bears full responsibility for any financial losses incurred through gaming. 3999v does not provide compensation for gaming losses. Please be aware of the financial risks involved in online gaming before playing.

8.3 Third-Party Services

Third-party services (bKash, Nagad, Rocket) are used for payment processing. 3999v will not be directly liable for delays or errors caused by issues with these services, but will assist in resolving them.

9 Privacy & Data Protection

3999v places the highest priority on protecting users' personal information. All data is kept secure using SSL encryption on the platform.

9.1 Data Collection

The following information may be collected for registration and service delivery purposes:

• Name, age, and contact details.
• Payment transaction details (payment account number).
• Gaming history and activity logs.
• Technical information related to device and connection.

9.2 Data Usage

Collected information will be used solely for service improvement, fraud prevention, and fulfilling legal obligations. To learn more, please read our Privacy Policy.

10 Account Closure & Suspension

10.1 Closure at User's Request

To close your account at any time, send a request to [email protected] or contact us via live chat. It is advised to withdraw all balances before closing your account.

10.2 Suspension by the Platform

3999v may temporarily or permanently suspend an account in the following circumstances:

• If evidence of a breach of terms and conditions is found.
• If fraudulent activity is suspected.
• If required documents are not provided during verification.
• If a self-exclusion request is made (as part of responsible gaming).
• For legal or regulatory reasons.

10.3 Inactive Accounts

An account may be marked as inactive if there has been no activity for 12 months or more. Detailed terms regarding this will be communicated separately.

11 Responsible Gaming

3999v believes that gaming is a recreational activity — it should not be considered a source of income. We encourage responsible gaming.

11.1 Setting Limits

Members can set their own deposit, loss, and time limits. Contact the support team to apply these limits.

11.2 Self-Exclusion

If signs of gaming addiction appear, request self-exclusion immediately. Temporary (30/90/180 days) or permanent self-exclusion options are available. Visit our Responsible Gaming page to learn more.

12 Changes to Terms & Contact

12.1 Changes to Terms

3999v reserves the right to modify these terms and conditions at any time. A notice will be posted on the platform for significant changes. Continued use of the service after any changes will be considered acceptance of the new terms.

12.2 Dispute Resolution

If you have a complaint about any matter, please contact our support team first. We aim to provide an initial response within 72 hours. The final decision on dispute resolution rests at the discretion of 3999v.

12.3 Contact

Contact us for any questions or complaints:

• Email: [email protected]
• Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.

For more information, visit our FAQ page and About Us page.

These terms and conditions are effective from 1 January 2026. The latest version will always be available at https://3999v.cam/terms-conditions.